Studio Representative (NYC)

New York City, NY

Part Time

Entry Level

WE WANT YOU!

The Studio Rep is the face of New York Pilates. We’re seeking a results-driven Studio Representative to join our NYC team and drive studio revenue while delivering a best-in-class, welcoming experience

Equal parts hospitality expert and sales driver, you are the first point of contact for students - building relationships, generating memberships, upselling services, and ensuring every interaction reflects NYP’s brand and community-first mindset.

Reporting to the Studio Manager, you’ll partner with the studio team to grow revenue, elevate the student experience, and maintain a polished, high-energy studio environment.

What You’ll Do

Engage prospective and current students and confidently guide them through NYP offerings
Sell memberships, class packages, and retail with clarity and intention
Meet or exceed monthly sales goals through proactive outreach and in-studio engagement
Build relationships that drive retention, loyalty, and referrals
Serve as the first and lasting impression of NYP
Create a welcoming, high-energy, professional front desk experience
Anticipate student needs and resolve issues quickly and confidently
Execute opening, closing, and front desk procedures accurately
Maintain brand standards across cleanliness, merchandising, and studio ambiance
Support inventory management, retail restocks, and supply organization
Assist with equipment resets and light cleaning between classes
Partner with the Studio Team to ensure seamless daily operations and an elevated student experience

What You Bring:

1+ year of customer-facing sales or retail experience (boutique fitness or hospitality preferred)
Consistent track record of meeting or exceeding sales goals
Strong communication and problem-solving skills
Professional, positive, and brand-forward presence
Comfortable with POS and studio systems (e.g., Mindbody)
Able to thrive in a fast-paced environment
Adaptable, accountable, and solution-oriented
Willing to take 4 NYP classes per month to stay connected to the product
Able to stand and remain active for 4–6 hours per shift, lift up to 25 lbs occasionally, assist with equipment resets and light cleaning between classes
Maintain at least 15 hours/week availability, and work early mornings, evenings, weekends, and holidays as scheduled by the Studio Manager based on business needs.

Why You’ll Love Working With NYP!

Competitive Pay: $17–$23/hour + monthly sales commission, based on years of experience
Lifestyle Perks: Complimentary NYP membership, merch discounts, and credits toward continued education for our Online Instructor Training certification
Build Something Iconic: We’re building an A+ team and supporting you every step of the way

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What's your citizenship / employment eligibility?*

Which studio are you applying for?*

Which schedule are you available for? (please select a minimum of two shifts)* Weekday Mornings (as early a 530a)Weekday Evenings (as late as 9p)Weekend Mornings (as early as 730a)Weekend Evenings (as late as 8p)

How many hours are you available to work per week on a consistent schedule?*

This role requires standing for long periods, lifting up to 25 lbs (laundry, retail boxes), and cleaning the studio between classes. Are you comfortable with this?*

This is an in-person role and requires consistent, on-time attendance. Are you able to reliably commute to the studio location you’re applying for?*

Do you have experience working with booking software (MindBody Online Business, Momence, and/or Mariana Tek?*

What do you know or love about New York Pilates or the NYC fitness scene?*

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